Privacy Policy

Last updated: August 24, 2026 · Leer en español

This policy explains what data Klocet (operated by DIGITAL DOJO LLC) processes, what for, and who it is shared with, when you use the mobile app or klocet.com.

1. Photos you scan

• When you scan an outfit, the photo is sent to our servers to detect the garments and search for products. The app only accesses your camera or photo library when you start the action, and asks for the relevant permission first.
• For detection we use AI vision providers — depending on the case, Anthropic (Claude), Google (Gemini) or OpenAI — which receive the image in order to analyse it. We do not use your photos to train models of our own.
• We store the results of the scan (garments detected and products found) so we can show you your history, and we may keep recent scans in a cache to improve performance and diagnose quality problems.

2. Account and identifiers

• Anonymous session: using the app creates an anonymous identity tied to your device, which we use to manage your history and your usage limits. It requires no personal data.
• Email account: if you sign in, we process your email address to authenticate you (we send the sign-in link through Resend as our email processor). With Apple or Google we receive the identifier that provider shares.

3. Waitlist (klocet.com)

• If you leave your email in the waitlist form on the site, we store only that address, the section you sent it from, and the date. We do not store your IP address or your browser.
• We use it for one purpose only: to email you when the app is available. It is not a newsletter and we do not use it for advertising.
• You can ask us to delete it at any time by writing to soporte@klocet.com; we remove it and keep no record. When we launch, we retire the list.

4. Analytics and subscriptions

• PostHog (analytics): app usage events — for example, screens viewed, scans started or completed — associated with a user identifier, to understand and improve the product. If you have an account, your email is associated with that profile.
• Sentry (diagnostics): error and crash reports, associated with your user identifier. Neither your email nor your IP address is sent.
• RevenueCat (subscriptions): processes the purchase receipts from the app stores to manage your subscription. Payment is handled by Apple or Google — we never see your card details.

5. Where and how data is stored

• Our infrastructure runs on cloud providers (Fly.io and managed databases). Data travels encrypted (TLS).
• We retain data for as long as your account or session exists, or as long as necessary for the purposes described. You can request deletion at any time (see section 7).

6. What we do not do

• We do not sell your personal data.
• We do not use your photos for any purpose other than providing the Service.
• We do not show advertising, and we do not track you: we do not link your data with third-party data for targeted advertising, and we do not share it with data brokers. The app does not access the device's advertising identifier.
• We do not share data with third parties beyond the providers named above, except where legally required.

7. Your rights

You can request access to, correction of, or deletion of your data (including your scan history and your account) by writing to soporte@klocet.com. The steps to delete your account are at klocet.com/account-deletion. We respond within 30 days and in accordance with applicable law.

8. Children

Klocet is not directed at children under 13 and we do not knowingly collect data from minors. If you believe a child has provided us with data, write to us and we will delete it.

9. Changes

If we change this policy in any significant way, we will say so in the app or on this site. The "last updated" date indicates the version in force.

10. Contact

Privacy questions: soporte@klocet.com.